Back Office IP Engineer

Main activities and tasks:

• Provide 2nd line operational support for the IP/MPLS backbone and Core transport network, ensuring high availability and performance.
• Manage the lifecycle of IP-related Incidents, Problems, and Changes, coordinating with vendors, field teams, and stakeholders.
• Perform configuration, integration, and maintenance of backbone and edge routers, IP gateways, and related infrastructure supporting RAN and Core.
• Support data centre connectivity, ensuring reliable IP interconnects for services, applications, and virtualized platforms.
• Participate in network upgrades and migrations, including the introduction of cloud-native and virtualized network functions.
• Monitor routing stability, capacity, and performance KPIs; troubleshoot anomalies and propose optimisation actions.
• Assist in Change Management activities such as planning, executing, and validating configuration changes, software updates, and parameter adjustments.
• Conduct acceptance testing and validation of new equipment, links, and features prior to production rollout.
• Provide remote technical support to field engineers during installation, migration, and troubleshooting activities.
• Contribute to knowledge sharing and documentation, including procedures, technical reports, and lessons learned.
• Participate in on-call rotations (24x7), acting as technical authority for IP-related escalations.
• Support continuous improvement initiatives, focusing on network resilience, automation, and efficiency.

Required Education & Trainings:

• Bachelor’s degree in Telecommunications, Networking, or IT Engineering (or equivalent experience).
• Relevant industry certifications (e.g., CCNP, JNCIP, or equivalent) are an advantage.

Required Experience:

• Experience in IP networking and service provider environments, ideally with MPLS and large-scale routing.
• Background in Incident, Problem, and Change Management in an operations/NOC setting.
• Exposure to data centre or virtualised environments (NFVI, cloud-native, or similar).
• Familiarity with network monitoring and troubleshooting tools.
•  Experience working with multi-vendor telecom networks is desirable.

Specific skills & technical knowledge:

• Very good understanding of IP/MPLS technologies, routing protocols (BGP, OSPF, IS-IS), and VPN services (L2/L3 VRF).
• Knowledge of QoS, traffic engineering, and redundancy/failover design.
• Awareness of cloud and virtualisation concepts related to telecom networks.
• Ability to use scripting/automation tools for operational efficiency is an advantage.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation abilities.
• Professional level of English is required.

What We Offer:

• Growth Opportunities – Support for learning and career advancement.
• Work-Life Balance – Flexible hours and hybrid work options.
• Inclusive Culture – A welcoming, diverse environment where everyone feels valued.
• Generous Time Off